Our team is driven by a desire for excellence and your ultimate satisfaction. We offer systems and features at all levels from home entertainment to complete home automation. Our approach to system design and the clients we serve is unique. We make sure that each part of the overall design meets our criteria for performance and integrity. We tailor each feature to our client’s lifestyle while ensuring ultimate performance. This allows us to offer a system that is truly reliable, easy to use and has excells in all performance parameters while being ready for anything new that comes along in the future.
Once a proposal is approved, the project advances to the engineering stage. With the aid of advanced software and drawings, we develop flow diagrams and detailed layouts for all key aspects of your system. We consider all the details, from room and seating arrangements to the selection of audio and video equipment, from energy saving systems to lighting and window treatments, as well as meeting all requirements. A complete set of engineering plans and line drawings are prepared for each project so our technicians understand their roles and can work efficiently to complete the necessary tasks.
There are several phases to installing a system in your home: a Rough-In stage where all wiring is installed and tested, a Trim stage where interfaces, keypads, speakers and brackets are installed, and a Final Installation where the components are placed. When the system is functioning, we review its operation with any members of your family so everyone is able to fully enjoy all of its benefits. In every step of system implementation, the Project Manager and our in-house crew work carefully and cleanly, just as if they were building a system for their own home. At the end of each day, the work area is completely cleaned and returned to its original arrangement.
Long term client relationships are important to us. We pride ourselves on providing exceptional support to our clients. With each new project we hopefully enter into a relationship that lasts for years. Most of our systems include direct ‘service access’ communication, allowing us to make fixes and programming changes without sending a technician to your home or interfering with your busy schedule. With our system monitoring equipment, we’ll likely even know about a service outage before you do. If you do have to call our office, you will reach a live person ready to assist you.